Last updated: October 28, 2026

This Privacy Policy explains how nurelzavo collects, uses, shares, and protects personal information when you visit https://nurelzavo.com/, place an order, contact us, or use our services. nurelzavo is an online store for beauty and cosmetics products.

nurelzavo is owned and operated by Shenzhen Landong Exploration Technology Co., Ltd.

Shopping and Customer Support

To purchase a product, select the beauty or cosmetics item, review its description, ingredients, shade, finish, size, suitability information, and usage guidance, add it to your cart, and complete checkout with accurate contact, shipping, and payment information.

Orders are delivered to the shipping address provided at checkout. A shipping confirmation email with available tracking information will be sent after dispatch.

To request a return, contact service@nurelzavo.com within 30 calendar days after delivery and before sending any item back. If approved, we will provide the appropriate return address and instructions.

Approved refunds are issued to the original payment method within 5-10 business days after an eligible return has been received and inspected.

For assistance with purchases, product information, shade or finish questions, delivery, returns, refunds, or other issues, contact nurelzavo customer support using the details below.

Information We Collect

Depending on how you interact with our store, we may collect:

Your name, email address, phone number, billing address, and shipping address

Account, order, payment, and transaction information

Customer-service communications and information you choose to provide about product preferences or suitability

Device, browser, IP address, approximate location, and website activity

Information collected through cookies and similar technologies

Payment information may be processed directly by our authorized payment providers.

How We Use Personal Information

We may use personal information to:

Process payments, orders, deliveries, returns, and refunds

Provide customer support, product information, and order updates

Operate and improve our website and services

Personalize content and measure website performance

Prevent fraud and protect store security

Send marketing communications where permitted

Comply with legal and regulatory obligations

How We Share Personal Information

We may share necessary information with service providers that help operate our store, including:

Shopify and website-hosting providers

Payment processors

Shipping carriers and fulfillment partners

Analytics and marketing providers

Customer-support and fraud-prevention services

Professional advisers and legal authorities where required

Service providers process information under the arrangements applicable to their services. Some platforms or advertising partners may also act as independent controllers under their own privacy policies. We may disclose information to comply with law, protect our rights or customers, or complete a lawful business transaction.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics or advertising where permitted.

You can manage cookies through your browser settings or any privacy-preference tools available on our website. Disabling certain cookies may affect website functionality.

Where applicable law defines advertising-related disclosures as a sale or sharing of personal information, you may opt out of those disclosures. We honor legally required browser-based opt-out preference signals, including Global Privacy Control, where applicable. See Your Privacy Choices or email service@nurelzavo.com to submit a request.

Marketing Communications

Where permitted, we may send promotional emails or other marketing communications. You may unsubscribe at any time by using the unsubscribe link provided in the message or by contacting us.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to process orders, provide customer service, prevent fraud, resolve disputes, and comply with legal obligations.

We use reasonable administrative and technical safeguards to protect personal information. However, no online system or transmission method can be guaranteed completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal information, request correction or deletion, request a portable copy of certain information, restrict or object to certain processing, withdraw consent where processing is based on consent, opt out of certain targeted advertising or data sharing, and appeal a decision concerning a privacy request where applicable.

To submit a privacy request, email service@nurelzavo.com with the subject line "Privacy Request." We may need to verify your identity before completing a request. Certain rights may be subject to legal exceptions.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information to us, please contact us so that we can review the matter.

International Processing

Personal information may be processed in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international transfers and processing.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, business practices, or legal obligations. The revised version will be published on this page and will become effective when posted.

Business Information

nurelzavo is an online retail store operated by Shenzhen Landong Exploration Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through https://nurelzavo.com/.

Brand Name: nurelzavo

Company Name: Shenzhen Landong Exploration Technology Co., Ltd.

Registered Address: Room 502, Bailu Building (9B), Taihua Wutong Industrial Park, Sanwei Community, Hangcheng Subdistrict, Baoan District, Shenzhen, Guangdong, China.

Website: https://nurelzavo.com/

Email: service@nurelzavo.com

Customer Support: Email support is available at the address above. We aim to respond within 1-2 business days.